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The latest reports from users having issues in Brooklyn come from postal codes 11221, 11215, 11222, 11211, 11208, 11237, 11201 and 11216.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 264,945 ratings
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Problems in the last 24 hours in Brooklyn, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Brooklyn, Kings County, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, Queens, New York City, The Bronx, East Newark, Jersey City, Newark, Kearny, Secaucus, Staten Island, Great Neck, Port Morris, Union City, North Bergen and Cliffside Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Total Blackout | |
| Queens | Internet | |
| New York City | Internet | |
| The Bronx | Internet | |
| New York City | ||
| New York City |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Brooklyn, New York
Latest outage, problems and issue reports in Brooklyn and nearby locations:
- Anson (@SirAnsonWong) reported fromManhattan, New York
Spectrum not prorating your bill when you decide to cancel is absolute theft. Why am I paying for a period of service when it’s not active? @GetSpectrum
- Anna Grace (@annaagracee1) reported fromManhattan, New York
@Ask_Spectrum my wifi in nyc isn’t working help
- Roberto Abramowitz (@RobAbramowitz) reported fromManhattan, New York
I tried calling Customer Service at @getspectrum and it went all wrong. I called the number they gave me, the agent passed me to a second agent after 5 minutes of saying she could do nothing, and after waiting for 20 minutes on hold for the 2nd agent I was disconnected.
- Josh Davis (@joshdavisss) reported fromManhattan, New York
Hey @Ask_Spectrum why do I have to talk to 5 different people in order to cancel 1 service. Can’t even do it online. Why do you hate your customers?
- Jon Gibs (@jonathangibs) reported fromBrooklyn, New York
I wonder if @Ask_Spectrum is going to prorate my bill for the amount of outage I’ve had this month.
- dominica (@PlanetDominica) reported fromManhattan, New York
@Ask_Spectrum It never helps. This is just a PSA so those lucky enough to have a choice will avoid your trash service
- DoM1NATOR (@theDOM1NATOR) reported fromQueens, New York
If there is a worse ISP than @GetSpectrum it should be freePaying for 400 down and 20 up but my stream looks like floppy disk graphics
- rodolfomzanetti (@rodolfomzanetti) reported fromManhattan, New York
Is there any internet service in nyc as deplorable as @GetSpectrum ? No.
- Jonathan (@Its_Jonnnnnnn) reported fromManhattan, New York
@GetSpectrum needs to explain why there’s been an outage for almost 12 hrs straight. This is ridiculous #SpectrumDown 👎🏽
- Brendan99 (@brendandee99) reported fromQueens, New York
@Ask_Spectrum outage in 11105? For how long?? #StanleyCup
- Jhon Carmona (@jrsnapps) reported fromQueens, New York
Hey @Ask_Spectrum is there any reason why my Service keeps crashing?
- Susan K. Hoffman (@susankhoffman) reported fromManhattan, New York
hey @GetSpectrum a few months back, I called b/c my bill was out of control.. u lowered my bill, slightly, but I lost many channels, also my internet was supposed to be quicker! now my bill has shot back up... I’ve lost channels & my internet is crap!! #wtf ????
- Cheryl Davidson 🐱♥️ (@CDavidson1127) reported fromBrooklyn, New York
. @GetSpectrum @Ask_Spectrum outage again today ⛈⛈🚫💻🚫📺🚫📱 Starting to think they’re conspiring to make me have to go back into the office 💼😱😡 #WFH
- The Frantic Seaboard (@FranticSeaBoard) reported fromManhattan, New York
Fingers crossed @Ask_Spectrum doesn’t figure out my favorite movies and play them to the point I never want to see them again. ……..like they do everything
- ***** (@tmtuu) reported fromManhattan, New York
@Ask_Spectrum is there an outage in midtown manhattan??????
- 🌊TamBrk🌊 (@favilanj) reported fromBrooklyn, New York
@GetSpectrum please tell me how to cancel spectrum services. I've waited numerous times over the past two weeks on hold. Now I'm being charged an extra month for service I don't have. I'm beyond angry
- Anson (@SirAnsonWong) reported fromManhattan, New York
@Ask_Spectrum So if I cancel my service one month into my billing cycle I need to pay for a whole month? How does that make sense?
- Isis (@isisLynett) reported fromQueens, New York
Does anyone else in nyc have some serious issues with @GetSpectrum ?? I literally never have internet. Wtff
- jay gordon 🦍 (@jaydestro) reported fromBrooklyn, New York
Incredible how unreliable @Ask_Spectrum / @GetSpectrum is. Rarely does a week go by without a problem.
- Nicky Doe (@nycgirl811) reported fromBrooklyn, New York
@Ask_Spectrum my internet hasn’t worked for over 36 hours. I have rebooted everything and checked all connections. The customer care phone line disconnects after one ring and the “chat with us” option crashes my mobile app. Help! 🥺
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Dave Holt (@DaveHolt32) reported
@Ask_Spectrum when will outage in the 14216 zip code be fixed?
- Joe Tynan (@joetynan) reported
@GetSpectrum IM NOT WORRIED ABOUT IT! IM NOT WORRIED ABOUT ANY OF THIS! THERES WORSE **** ON THE LOCAL NEWS!
- Curt Fields (@BeyondBama) reported
Now @GetSpectrum is trying to find techs for later today "pending availability." Of course, if they don't bother to ring doorbell or knock on the front door it won't matter. Anyway, it's either fixed this weekend or Monday I cancel. Rather do without than continue this hassle.
- Taryn Lorraine (@Truly_Undefined) reported
@GetSpectrum why has my internet been an outages so frequently. I pay way too much and cost keeps increasing yet service is decreasing... especially since many of us need our services to work. Get it together.
- Tim Dube (@DubiouSMiT) reported
I love paying @GetSpectrum tons of money each month to have service that is down constantly and not even get a credit for the **** service they are providing. But of course it’s a monopoly and have no other service options so they get away with being awful.
- tomigurl (@tomigurl415) reported
@Ask_Spectrum im having interruptions every single day ! Really annoying and spectrum has no solutions to fix it?
- American Patriot (@GBA50W) reported
@Ask_Spectrum it’s been three days on the phone and no one can help me. I was lied to by a Spectrum employee and switched my plan. Now I’m told they can’t put me back for the same price. Beware!
- david oakley (@cagohawk9713) reported
@Ask_Spectrum dear spectrum. Your customer service is the absolute worst. I sincerely wish you misfortune and bad karma for all you do to the people. Please close up shop and die
- Elyse Wheaton (@ElyseWheaton) reported
@Ask_Spectrum My account number is 8448300748920193Everyone else in my building has AT&T and they do not ever have the issues we have with you guys. I’m starting to think they’re onto something.
- OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported
@Ask_Spectrum my internet is out. Is there an outage in Waxhaw, NC?
