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The latest reports from users having issues in Syracuse come from postal codes 13208, 13261, 13207, 13224, 13204, 13209, 13211 and 13205.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 264,945 ratings
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Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, Liverpool, Baldwinsville, Clay, Manlius, Cicero, East Syracuse, Marcellus, Fayetteville, Minoa and LaFayette.
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| City | Problem Type | Report Time |
|---|---|---|
 Syracuse | Wi-fi | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Liverpool | Internet | |
| Baldwinsville | Internet | |
| Syracuse | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Goodness, @Ask_Spectrum. Same issue as last weekend. The most recent episodes of @GreysABC and @AMillionABC are not showing up in my On Demand. I’m trying to catch up on my shows. Help a sister out!
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @pcusker It’s known about this line being a problem since began sagging; I tweeted all of the info on 5/21. @camilluspolice taped it and called it in yesterday. I’ve been tweeting since yesterday. Spectrum has done nothing.
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Sue Stanczyk (@suestanczyk) reported fromLysander New Community, New York
@GetSpectrum we are now 2 hours and 27 minutes into a phone call with customer service and on our 7th different customer service representative and they still cannot get us the ACC channel #donottransfermeagain #timetocutthecablecord
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- QUEEN AUTIE (@autumnstutler) reported fromSeneca Knolls, New York
@GetSpectrum Love when you have people call/beg to try free tv BS for a month and they will cancel it for you after a month. And they didn’t so I’ve been paying for this stupid sh*t we never even used once. Literally just agreed to it so they would leave me alone/stop calling.👍🏻
- Alfred Morgan (@amorganskate) reported fromSyracuse, New York
@Ask_Spectrum Big issue is price for me for what my download speed is. Compared to Verizon FiOS I can get a gig up and down for pretty close to what I'm paying now. You don't provide that service.
- Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York
@Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!
- NATURAL IMMUNITY (@forcedanarchy) reported fromSyracuse, New York
@Ask_Spectrum over 40 minute hold times, off shore customer service that is poorly trained, prices that are outrageously high due to no competition in most communities. Unacceptable
- Laurel Anne (@laurelanne1) reported fromCamillus, New York
@Ask_Spectrum unable to get ABC and freezing on some other channels. @BachelorABC is on tonight and I NEED IT!!!!Nothing but issues since I switched from #fios 🙄
- Christina Luce (@ChristinaMLuce) reported fromCicero, New York
Hey, @Ask_Spectrum it’s been a little over 12 hours. I’m still not seeing Episode 4 for @GreysABC or @AMillionABC on my On Demand. This was an issue last week too.
- Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York
@Ask_Spectrum I had tried those before I sent the tweet. Still having issues.
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Beth (@eemetcal) reported fromSyracuse, New York
@sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@smokeincbbq @Ask_Spectrum @VerizonSupport I know, the words customer service, Verizon and Spectrum seem like one enormous contradiction.
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @smokeincbbq This is all moot. One of my neighbors is going to try sneaking by the wire and will end up ripping it down.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Dave Holt (@DaveHolt32) reported
@Ask_Spectrum when will outage in the 14216 zip code be fixed?
- Joe Tynan (@joetynan) reported
@GetSpectrum IM NOT WORRIED ABOUT IT! IM NOT WORRIED ABOUT ANY OF THIS! THERES WORSE **** ON THE LOCAL NEWS!
- Curt Fields (@BeyondBama) reported
Now @GetSpectrum is trying to find techs for later today "pending availability." Of course, if they don't bother to ring doorbell or knock on the front door it won't matter. Anyway, it's either fixed this weekend or Monday I cancel. Rather do without than continue this hassle.
- Taryn Lorraine (@Truly_Undefined) reported
@GetSpectrum why has my internet been an outages so frequently. I pay way too much and cost keeps increasing yet service is decreasing... especially since many of us need our services to work. Get it together.
- Tim Dube (@DubiouSMiT) reported
I love paying @GetSpectrum tons of money each month to have service that is down constantly and not even get a credit for the **** service they are providing. But of course it’s a monopoly and have no other service options so they get away with being awful.
- tomigurl (@tomigurl415) reported
@Ask_Spectrum im having interruptions every single day ! Really annoying and spectrum has no solutions to fix it?
- American Patriot (@GBA50W) reported
@Ask_Spectrum it’s been three days on the phone and no one can help me. I was lied to by a Spectrum employee and switched my plan. Now I’m told they can’t put me back for the same price. Beware!
- david oakley (@cagohawk9713) reported
@Ask_Spectrum dear spectrum. Your customer service is the absolute worst. I sincerely wish you misfortune and bad karma for all you do to the people. Please close up shop and die
- Elyse Wheaton (@ElyseWheaton) reported
@Ask_Spectrum My account number is 8448300748920193Everyone else in my building has AT&T and they do not ever have the issues we have with you guys. I’m starting to think they’re onto something.
- OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported
@Ask_Spectrum my internet is out. Is there an outage in Waxhaw, NC?
